Ever been in a meeting where you pitch a great idea, only for someone to twist your words into something you never said? As a consultant and especially when you’re a person of color navigating certain professional spaces—it can feel like you’re playing a game where the rules keep changing. The problem is that you’re often…
You’re working hard, hitting your goals, and staying late. But when you look at the corner office, it feels like there’s a glass wall between you and that director title. You might think that if you just do a great job, someone will eventually notice and hand you a promotion. The truth? That almost never happens…
We’ve all seen it happen. A company spends six figures on a shiny new ServiceNow or JIRA Service Management instance. They spend months configuring dashboards and building complex workflows. But six months later, the ticket backlog is still a mess, the agents are frustrated, and the customers are even unhappier than before. Here’s the thing:…
So, I almost messed up a project for my favorite client: my wife. She’s a psychologist and runs her own practice. Recently, she told me her team needed a better way to handle bookings. Since I’ve spent some experience in web development and I figured, “Easy. I’ll just whip something up this weekend.” I started…
Exploring Two Perspectives: A Balanced Approach. I am trying to look at this in two ways: Based on the information from the sources, Lidl could have done several things differently to avoid the SAP implementation failure: In essence, Lidl’s failure can be seen as an attempt to force SAP to conform entirely to their existing…